FREQUENTLY ASKED QUESTIONS
CAN WE DROP OFF MERCHANDISE THAT WE WOULD LIKE TO GET RID OF?
Spirals accepts both Consignments (by appointment) and Donations (no appointment required) on Tuesdays, Wednesdays, Thursdays and Saturdays between the hours of 10 and 3 PM. Consignments are thoroughly screened and vetted. Spirals may not accept all that you brought to us.
Consignments are limited to 20 items (*not including pre-approved furniture). There are No restrictions on the amount that can be donated. All items, consigned OR donated, must be laundered and folded or on hangers.
Spirals does not generally accept items for consignment that may have cut or lined out labels as well as brands from certain Big Box retailers.
*Furniture must be approved by management prior to acceptance. Please send images of furniture to email@example.com for approval.
DO YOU PUT ITEMS ON HOLD FOR CUSTOMERS?
Spirals policy on un-purchased items is to only hold an item only until closing the same day the request is made; after which, the item will be promptly returned to the floor. Purchased items are held for no more then 3 business days, after which you may be charged a daily holding/storage fee.
ARE THE PRICES AT YOUR STORE NEGOTIABLE?
Spirals is a consignment shop, we do not own the consigned items that are out on the floor, because of this, our contract is such that prices are nonnegotiable.
ARE THERE ITEMS THAT YOU DON'T TAKE?
All clothing items must be laundered, wrinkle free and presented as either folded or on hangers. There is a limit of 20 items per appointment or drop off.
Croft & Barrow
Hillard & Hanson
St. John’s Bay
Isaac Mizrahi for Target
Cost Plus World Market
*** Spirals reserves the right to add to or revise this list at any time.
WHAT DO I NEED TO KNOW ABOUT THE ITEMS THAT I'M BRINGING IN?
Must be laundered, folded or on hangers
Must be without tears, stains, all buttons must be firmly attached
Must have workable zippers
Houseware Items must be clean
Shoes must be in good condition
We are currently accepting only Gold or Silver jewelry, no costume jewelry please
The ONLY electrical items that we take must be new, and still in the box.
WHAT ABOUT ANY ITEMS THAT YOU REJECT OR DON'T SELL?
Drop off items not accepted (not left for donation), must be picked up within one week of notification or they will be automatically donated to other non-profits.
Consignor's items not sold within the contracted period must be picked up between Tuesday and Friday before 3:00 PM. NO SATURDAY PICKUPS...
WHAT'S YOUR POLICY ON SEASONAL ITEMS?
January 31 is deadline for:
Heavy coats and winter jackets
Easter Items ***
February 28 is deadline for:
Raincoats and rain gear
March 1 we begin accepting:
Spring clothing, (i.e., lighter colors, lighter fabrics, no linens)
Lightweight sweaters in Spring colors
April through June we accept:
Summer clothing including linens
July 15 is the deadline for:
Summery tops (except men’s Hawaiian shirts)
July 15 we begin accepting:
Fall clothing (lighter weight clothes will sell better early in season)
Sweaters and Jackets in Fall Colors
August 15 to September 15 ONLY:
Halloween items ***
Thanksgiving Items ***
October we begin accepting:
October – November 15 ONLY:
Holiday (Christmas, Chanukah, New Years, etc.…) ***
December 1 – January 15 ONLY
Valentine Items ***
*** Holiday items are immediately removed from the floor following each holiday and donated regardless of contracted expiration dates
WHERE DO YOU GET ALL THIS GREAT STUFF?
This is a question we hear every single day. So, we thought it might be of interest to you to learn where this stuff does come from and help you think of some things to facilitate your own wishes to downsize.
Borrowing from author Marni Jameson, “Parents of grown children, please sit down with a sobering cup of black coffee. I have some harsh news for you. Your kids don’t want your stuff. It’s not that they don’t love you. They don’t love your furniture, the china hutch, the collectible figurines . . . all those family treasures may hold many precious moments for you, but for your kids, not so much.”
It has nothing to do with monetary value, or even family history. Here at Spirals, we could probably start a support group for all the people who are facing this same dilemma of what to do with the 12-place settings of china or the antique furniture. Jameson suggests asking your kids and your friends what they want and getting rid of the rest. “Your kids want to create their own lives. The line between bestow and burden is blurry. They don’t need your furniture to hold you in their heart. Give them the gift of freedom”.
That’s where Spirals and similar stores fit in. Donate your treasures.and know that the proceeds go to a worthy cause. Whether you are the parent who is downsizing, or the child cleaning out your parents’ house, give someone else a chance to provide a new home to these former gems. Remember, one person’s junk becomes another person’s treasure. And on behalf of Spirals, thank you for the continuous supply of stuff.
Hopefully your donation of stuff will offer you a gift of freedom. And if parting with your things is still difficult, an enlightening and entertaining book to read is The Stuff Cure by Dr. Betty Sproule.